LV
Louisa V

1 reviews | Active since Jun 2023

30 Nov 2023, 08:45

Car tracker

i have never in my life delt with such a *********** company as Tracker. 2years ago i bought my vehicle. and was very chaft because of the tracker and i felt very much safe, then the agony started. Every month there was a issue with payment, they just dt not take off the payment on the 25th of each month as arranged. I actualy begged them to take their money but no avsial. Then i cancelled it, just as bad, now i had to beg them to stop taking money, i cancelled and kept getting back until eventually they stopped, the banking fees i would not even get into. Now i have a new car, when i heard we had tracker i immediatly contacted the dealership and tracker to cancel, i was even given a cancellation ref nr. Nothing was done, this is the second month and they still trying to take payment and still costing me banking fees. I will never refer this company, they do not deliver service and very ***********.

0
Replies (2)
Cartrack
Cartrack's reply30 Nov 2023, 09:05
Official
 Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team 
LV
Louisa V's update30 Nov 2023, 10:46
Reviewer Update
Good day Cartrack Team,
Please accept my apology, this was intended for Tracker SA. I am in contact with halo peter to correct this.
Even though i dont have your product, i must congratulate u on your promp response and very professional manner,understanding and friendliness. Again my oppologies.
Regards
Mrs louisa Viljoen