Car Tracker Customer Service Review I am very disappointed with how my concern was handled from the first agent through to the second agent

Car Tracker Customer Service Review I am very disappointed with how my concern was handled from the first agent through to the second agent. I felt that the attitude I received came across as though my concern was not understood or taken seriously, which left me feeling frustrated and dissatisfied with the overall experience. I honestly expected better customer service and support, and I am not happy with how the matter was handled. However, I would like to sincerely appreciate Yolanda for her professionalism. She was the last person I spoke to, and her customer service was brilliant. She listened, communicated respectfully, and handled the conversation in a professional manner. Her approach stood out positively and is a reflection of the level of customer service I would expect from the company. I hope the feedback regarding my earlier interactions is taken seriously, while Yolanda is recognised for the excellent service she provided.