eK
eric K

1 reviews | Active since Jun 2019

10 Dec 2019, 11:27

Car tracker bad service

I have the contract with car tracker in 2018 March.after sometimes in june 2019 i started to experience that my units is no longer working after i had a car accident and my battery was removed from the car for 25days.when i call car tracker to came and fix the units they never come.from june until September 2019 when i decides to cancel my contract with them.now they ara busy telling me that i must pay them even after i cancelled the contract with them.they told me that i must pay them for the service and when i ask them that how would i pay for something that is cancelled they said is how the work.but i am not going to pay for something that i never borrow.they treated me like am nothing to them.bad service i ever received.

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Replies (1)
Cartrack
Cartrack's reply10 Dec 2019, 11:28
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team