TM
Tshepo M

1 reviews | Active since Jun 2013

15 Mar 2021, 09:16

Car tracker agent are disrespectful

In years I have never been disrespected by agent like this. The call centre agent phoned me and want to sell tracker to me. When I refuse in a very polite way. The agent said I know you are working cause we got your details from your colleague. I ask for the colleague name and agent from tracker said he’s under no obligation to disclose the name of the colleague. I ask the agent about popi act cause they are harassing me and I asked them so many times to remove my details but they refuse. The agent starts to be rude and ask me if I know the very same popi act and laugh at me. He said you are so stupid and don’t ask me about popi. I received call from***

0
Replies (2)
Cartrack
Cartrack's reply15 Mar 2021, 10:11
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
TM
Tshepo M's update01 Sept 2021, 21:37
Reviewer Update
Car track promised to remove my details on their system. Today I got a call from one of their partners. This is a formal notification that I will hand over the matter to ombuds for information