TM
Tas M
1 reviews | Active since Jan 2021
14 Apr 2025, 10:33
Car Tracker
I am very disappointed with the customer service that I have received from CarTrack, I have been calling them since the 27 March regarding my car-tracker to be uninstalled. They have promised on calls to phone me back regarding this, I have phoned them every-time. I have been with them for over 4 years and this is the experience i get. I am paying for a device that is not even installed in my vehicle. I am a really unhappy customer.
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Replies (2)
Cartrack's replyOfficial
14 Apr 2025, 10:49Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply14 Apr 2025, 10:49
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
TM
Tas M's updateReviewer Update
14 Apr 2025, 10:50This is the exact same response I got from people who were on the call with me, and nothing changed. Still had to call them and chase them for answers.
TM
Tas M's update14 Apr 2025, 10:50
Reviewer Update
This is the exact same response I got from people who were on the call with me, and nothing changed. Still had to call them and chase them for answers.