Car track - worst customer service experience

On Friday I was scheduled for fitment of my tracker. I had gotten a sms the day before to confirm the address and to let me know the time and date. I waited for half an hour and decided to call the scheduling department to ask where the technician was. I then got put on hold for over 15 mins as the lady who was helping me was trying to get hold of my driver. The call eventually dropped. I received a call on Saturday morning at 9:12 to schedule a time for my fitment. I explained the story of how I was supposed to have had it done on the Friday. I then scheduled another time for today (Monday - 2 September). I am waiting again and have called and have been told that the manager is on lunch (14:26). I have never come across a more unenthusiastic company in my whole life. The way the call centre staff speak to you is disgraceful.

I got asked why I couldn’t leave work at 12pm to meet a technician. Maybe I can’t as I’m a teacher and stated that on the phone. I then got told by Clementine: “well what must I do then”. Cartrack is a fat joke. I will be going with Tracker instead.