CV
Charlene V

1 reviews | Active since Dec 2019

21 Jan 2025, 10:53

Car Track Vanderbijlpark

I called Car Track 15 /01/205 to arrange installation-They rep**** that soneone will call me back for arrangements.I called again 16/01/205 to the Vanerbijlpark branch- they arrange for installation on Monday 20/01/205. At 16h00 I called to confirm if they are sill coming.The lady ansewering the phone rep**** that they cannot come today but will send a technition Tuesday 21/01/2025 ....but then said on the same call the y havent got any technitions but she will phone somebody to come between 10h00 and 19h30.Still waiting...then I cakked the installation department- The person said the installation is scheduled for 17h00 today. I told him this was not the arrangement as it is a company vechile and close at 16h00.He then rep**** I will find out at what time someone will phone and will phone you back.... This is realy not acceptable

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Replies (1)
Cartrack
Cartrack's reply21 Jan 2025, 11:00
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team