LN
Lionel N
1 reviews | Active since Sept 2025
09 Feb 2026, 15:49
Car track unit, won't assist to remove.but they want money
I got a car track unit, i sold my vehicle. Now i want to remove the unit!! But with no luck. I sold the vehicle 3 months back and the unit is still in the vehicle. I have to pay for something i can't use!!! So on month 3 i reverse the debit order, nou they can call me 50 times a day !!!! They want here money. And i told them please assist me to get my unit back then i will make payment. But still with now luck. They still calling. The more i ask them to assist the more they told me to pay!!!!!!!!
HOW MUST I PAY FOR SOMETHING I HAVEN'T GOT!!! I WON'T PAY TILL THEY CAN REMOVE MY UNIT!!!!!!! VERY VERY VERY VERY VERY VERY VERY VERY VERY UNPROFESSIONAL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Cartrack's replyOfficial
09 Feb 2026, 16:04Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply09 Feb 2026, 16:04
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
LN
Lionel N's updateReviewer Update
11 Feb 2026, 06:36Still waiting for someone to call me!!!!!!!!!!!!!!!
The person that bought my vehicle even paid the R870 to remove the unit from the vehicle, but the unit is still in the vehicle, how must i pay for something i haven't got???????? You call me at 20:00 !!! I answer then you drop the call!!!!!!!!! Please call me !!!!!!! And talk to me so we can get this resolved!!!! But you keep on calling me and demanding your money!!!!!!!! And you keep on debit my account and i will reverse it every time!!!!!! Till i get what i pay for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The person that bought my vehicle even paid the R870 to remove the unit from the vehicle, but the unit is still in the vehicle, how must i pay for something i haven't got???????? You call me at 20:00 !!! I answer then you drop the call!!!!!!!!! Please call me !!!!!!! And talk to me so we can get this resolved!!!! But you keep on calling me and demanding your money!!!!!!!! And you keep on debit my account and i will reverse it every time!!!!!! Till i get what i pay for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
LN
Lionel N's update11 Feb 2026, 06:36
Reviewer Update
Still waiting for someone to call me!!!!!!!!!!!!!!!
The person that bought my vehicle even paid the R870 to remove the unit from the vehicle, but the unit is still in the vehicle, how must i pay for something i haven't got???????? You call me at 20:00 !!! I answer then you drop the call!!!!!!!!! Please call me !!!!!!! And talk to me so we can get this resolved!!!! But you keep on calling me and demanding your money!!!!!!!! And you keep on debit my account and i will reverse it every time!!!!!! Till i get what i pay for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The person that bought my vehicle even paid the R870 to remove the unit from the vehicle, but the unit is still in the vehicle, how must i pay for something i haven't got???????? You call me at 20:00 !!! I answer then you drop the call!!!!!!!!! Please call me !!!!!!! And talk to me so we can get this resolved!!!! But you keep on calling me and demanding your money!!!!!!!! And you keep on debit my account and i will reverse it every time!!!!!! Till i get what i pay for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!