Car track - Terrible service

1. Device doesn't work. I tested when my battery died I was called once, I replaced the battery disconnected the battery a few times as my car has been standing, no calls from Car track.

2. You call the control room, they say they want to reboot the device and they will call you back, no call backs.

3. You call customer care, ask for matters to be resolved or you will cancel, they want to charge the full period. So paying a cancellation on a product that doesn't work? So if my vehicle is ****** and the unit isn't working you would probably have to call back 50 times and still not get a response.

4. Terrible terrible terrible service. Anyone looking to sign up don't take my word for it just look at the reviews available. These companies are supposed to be service orientated, they have one job, to tell you where your car is. I called yesterday afternoon (17/01 at 13.30) the contact room said they are rebooting my device and will call me back In 10 mins. It's now 15.00 on the 18/01 I still didn't receive a call back.