Car Track Terrible after sales service

Item: Cartrack
Rating: 1
Author: Rehana M

My car track tracking device is draining my battery putting me at danger. I get a consultant call me and tell I need to pay R600 to repair it.

i pay a monthly fee to car track and now I am told my device is out of warranty.

Please can someone from senior management call me to resolve this

Helpful (0)

Replies (4)

Rehana M's updateReviewer Update

14 Jun 2021, 09:24

What am I paying cartrack for?

Please resolve this matter asap

Rehana M's update14 Jun 2021, 09:24

Reviewer Update

What am I paying cartrack for?

Please resolve this matter asap

Cartrack's replyOfficial

14 Jun 2021, 09:34

Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards
The Cartrack Team

Cartrack's reply14 Jun 2021, 09:34

Official

Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards
The Cartrack Team

Rehana M's updateReviewer Update

14 Jun 2021, 11:17

Please can someone urgently call me to sort this out as I am unable to use my vehicle. This is really frustrating!

Rehana M's update14 Jun 2021, 11:17

Reviewer Update

Please can someone urgently call me to sort this out as I am unable to use my vehicle. This is really frustrating!

Rehana M's updateReviewer Update

18 Jun 2021, 10:37

I am still awaiting a technician to come out for the inspection. Waiting, Waiting, Waiting

Rehana M's update18 Jun 2021, 10:37

Reviewer Update

I am still awaiting a technician to come out for the inspection. Waiting, Waiting, Waiting