MM
Mokete M

1 reviews | Active since Jul 2019

07 Jan 2022, 17:06

Car track South Africa are ********

A bunch of ******** parading as a business.i got hijacked and they couldn't recover my car.From the 3rd of January they stopped calling to provide updates and every time I would call for updates,I would get told they will get someone to call me back but no one ever called me back.Eventually on the 7th I managed to get hold of them they then told me I forfieted my car value warranty cz I didn't test the tracking unit but the tracking unit was tested in November 2021 confirmed working Nd also on the 18th December when some work was being done on the car they called and unit was confirmed fine but on the 1st of January 2022 I get hijacked and get told I didn't test my unit in 2020.I didn't get hijacked in 2020,I got hijacked in 2022 a month after and couple of weeks after I tested the unit....If you value your cars especially business ones,don't install car track unit because they won't recover your car and won't stick to your contract agreement

0
Replies (2)
Cartrack
Cartrack's reply07 Jan 2022, 17:17
Official
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. 

Kind regards 
The Cartrack Team 
MM
Mokete M's update07 Jan 2022, 19:01
Reviewer Update
Don't just clarify but give me what due to me and stop lying.u say in 2020 I never tested the unit but in 2020 when I had a false alarm thinking the car was ******,I called you and you where then able to locate the car whereabouts at the Jmpd empound centre but now your sayin' the last time I tested the unit was 2019