Car Track Sandton is useless.

I want everybody who is thinking of taking up a car track contract or recovery unit as I am highly disappointed in this service, units are not working, panic button does not work, customer service does not respond, they fail to inform you that your units or panic buttons are faulty as they promise to call back with regards to positioning of vehicle but fail to contact you to say the unit is actually faulty. I was almost hi-jacked Friday and pressed the panic button which did not respond and this is not safe or reliable of them. My subscription is supposed to be a R139 package yet they deduct R713.04 and tell me its for 3 months in advance, nowhere in the contract states i must pay in advance so now they want to query it with accounts but no reversal or money is paid back to me. I inform them that I want the unit removed and panic button as this is not working then they want to charge me R1500+ to remove the units that they so proud of but does not work. People I beg you to please watch out for this company as nobody takes responsibility and actually helps you, they ***ards and transfer the call from one to the other as I am living proof that I spent almost a hour being transferred to all departments. This is really pathetic and I don't believe anybody should use this service. who wants to pay for safety and security if this does not work.