1 reviews | Active since Sept 2020
CAR TRACK POOR SERVICE
Gud day i have a bad experience with Cartrack.When i signed a contract with them.i gave them all my details only to find out that my email and my contact number wher captured wrong and my acc not captured at all.This led to a non payment due them not debiting.They called me to inform me about the arreas.My responce to them was its not my fault that they capture my details wrong.Itold them that i stil want their services but not starting from the arreas but starting on my first payment.They insisted i must pay the arreas which i refused coz it was not my fault.I also complained about their tracking unit draining my battery .My battery started dieng after the instalation.They told me i have to pay them call out fee if the find out its not their fault on the battery.I again refused coz i knew i still under warrant.The insisted i will pay.I finaly decided to stop doing busnes with them becoz of the above.They then told me i must pay canseletion fee wch i refused to pay again.My name is on bad payers list because of their negligence now they want me to pay for cancelation.Each and evry consultant i speak to gives me their own different opinion frm the other.I asked for a recording of the call btwn me and the service provider on the day i took the contract.Till today i havent got it.The only tell me they listened to it and they failing to send it to me via email.iam realy not happy i need to part ways with ths service provider
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
