sK
sanele K

1 reviews | Active since Jan 2016

29 Dec 2022, 17:40

CAR TRACK POOR POOREST SERVICE

Good day,

I would like to escalate a matter with regards to a Car TRACK device installation that was arranged and was not done. I made a deal / contact this morning and approved debit check also conformed the installation address but I did not receive any call nor sms. I made arrangements fo this afternoon after 3pm as I advised the agent that I am only available this afternoon due to festive season travelling’s. I am not happy with your service ea tall as a 1st time client and this being very critical matter of having safety of my vehicle. I would therefore want to escalate this matter ASAP should I not receive any help I AM OBLIGED TO CANCELLING THIS DEAL. CAR TRACK I NOT THE ONLY SECURITY COMPANY OUT THERE so I cannot beg for your service where you have already taken my banking details for deductions on Monday. That cannot an will not happen in my watch.

Regards Sanelisiwe Kopolo

0
Replies (1)
Cartrack
Cartrack's reply31 Dec 2022, 06:20
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team