JG
J. Ghoorun

1 reviews | Active since Feb 2019

14 Aug 2023, 16:19

CAR TRACK - PATHETIC SERVICE

Horrible service from Car track regarding 2 of our vehicles. 2 appointments made telephonically in the last 6 weeks for installation in my daughters car in Cape Town and nobody pitches up!!! sent an e mail and NO RESPONSE.

Called in on Friday and spoke to scheduling department regarding my car in Durban, need the device transferred from my old vehicle to my new vehicle. Was advised Durban scheduling department will contact me, NOBODY DID!!!

Trying to get through to them is an absolute nightmare. Just being transferred from one department to the next but never to the correct one.

I would not advise this service to anyone as they are quick to debit your account but not to take your calls. I am still within my contract or I would have cancelled immediately!!!

0
Replies (1)
Cartrack
Cartrack's reply15 Aug 2023, 12:05
Official
 Good day,
  
 Thank you for bringing this to our attention. 

Your review has been sent to the relevant department for further investigation and we will contact you shortly. 

 

Kind regards,
 The Cartrack Team