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Erica S

1 reviews | Active since May 2021

07 Aug 2023, 15:46

Car track pathetic service

I sold my car on 2023/08/02 I called car track to remove the tracker from the current car and install in my other car. I gave them all the details where the car is and who must be called. The lady said it will be R800.+_ to remove and refit to my other car . If they do not retrieve the tracker in liable to pay +_ R600 for the device. I called every day since to follow up yet nothing has been done .

I was promised now today after how many call cuts they will call me back . Nothing . I refuse to pay for such a terrible service… I will not pay for a lost tracker … I will rather go to court w It’s this bad service from tracker . If this tracker is not removed today from my old car and fitted to my other car I will keep on posting this untill this matter is resolved to my satisfaction.. Car track your service is pathetic to say the least . I will report this to consumer council Maxwell

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Replies (1)
Cartrack
Cartrack's reply08 Aug 2023, 06:28
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team