Car track only cares about money not service

I received a call this morning at 8:46 am stating that I owed money on an account that I did not sign up for. I have so many different consultants that doesn't come back to me and I am now being threatened to be blacklisted for an account I do not want. The message to me was to pay or after 120 days you will be blacklisted that's your choice or pay the cancellation fee. Before I could answer the phone was put down in my ear. The service is terrible and I am being inconvenience and threatened. No one is helping me or interested to listen they just want money for a service I did not sign up for.