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sheryl.damster sheryl.damster

1 reviews | Active since Sept 2016

30 Aug 2022, 10:11

CAR TRACK! OMW THIS COMPANY IS SO UNRELIABLE AND NOT EVEN CONNECTED YET.

Its been a week and my husbands car has still not been fitted with the device. I have taken out the contract for both of us. He has not been contacted at all. I call and call but it makes no deference. If I do get through to the correct department I get cut off. I am not exaggerating if I say I have phoned and tried to get assistance about 20 times. This gets me nowhere. If this is the service I am experiencing before I even get connected, then what will happen in an emergency. I feel obliged to cancel this contract because I dont trust this company at all, but they tie you into a 3 yr contract without telling you. You only find out when you get the documentation.

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Replies (1)
Cartrack
Cartrack's reply30 Aug 2022, 10:34
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.

Kind regards 
The Cartrack Team