RZ
Raymond Z

1 reviews | Active since Jan 2017

31 Jan 2017, 13:27

Car track not keeping to appointments

<p>I had an appointment with car track to fit my truck with a tracking device for Saturday 28 January 2017. My truck works in Vanderbijlpark so I had to ask the driver to drop the truck in Ennerdale (R1000 diesel used). I waited Saturday nobody came they called me and asked me if it is possible to move the appointment to Sunday. I said unfortunately not because the truck was suppose to be back at work on Sunday afternoon. No Technician came Saturday nor Sunday it is now Tuesday. The Consultant phoned me again today to give a silly excuse. WOW customer service at its best....</p>

0
Replies (1)
Cartrack
Cartrack's reply31 Jan 2017, 13:58
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team