Car track, no customer ethics in place...

It's been 2months now since I made contact with your call center and escalated my situation... Which is unauthorized debits which we have not agreed upon... And each of these debits that I have to reverse is charging me a fee... 2ndly I constantly receive threatening calls from car track with no feed back from my initial query... And every time I have to remind them that my call has been escalated and I am awaiting feed back... Each of those consultants advise that they are escalating the matter... And yet still no feed back... I have been on fb 6weeks ago and get replies from your bot which says they will contact me... Now it's 6weeks later and I still don't have any feedback... This is the worst service a person can receive... I am surely a customer they going to lose...