Car track nightmare

I was referred to Cartrack by a friend and thought word of mouth was good enough. I spoke to several people and scheduled set an installation appointment for 4 January 2021 at 08h00. This appointment was confirmed twice. As I write this email Cartrack has failed to show up or notify me of any developments. This is not on at all. I have called them 3 times and still cannot get through to the Scheduling Department. I am disappointed that we would start off in such a note. Your after sales service sucks.