CM
Colle M
1 reviews | Active since Nov 2022
14 Mar 2026, 19:33
Car track is not the way to go
I’m Not happy about car track they debit 3 times in 1 month and I can’t reverse it and they charge also the car that I sold while they shift the tracker to the new car they charge new car with only car that I don’t have
Helpful (0)
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Replies (2)
Cartrack's replyOfficial
14 Mar 2026, 19:35Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply14 Mar 2026, 19:35
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
CM
Colle M's updateReviewer Update
16 Mar 2026, 07:28Dear Cartrack Team,
I am writing to formally complain about the debits on my bank account. In the past month, my account was debited three times, and I have also noticed that I am being charged for two vehicles even though I only own one vehicle registered with your service.
The total amount of R579 being deducted is a lot of money, and these additional debits were made without my agreement or authorization. I provided my bank account details only for the agreed service, not for multiple or incorrect deductions.
I kindly request that you urgently investigate this matter, correct the billing on my account, and refund any incorrect charges. Please also ensure that my account is only billed for the one vehicle that I have registered with Cartrack.
I would appreciate a prompt response and resolution to this issue.
Kind regards,
[Your Name] CS mashele
[Contact Number] ***
[Cartrack Account Number / Ve
CM
Colle M's update16 Mar 2026, 07:28
Reviewer Update
Dear Cartrack Team,
I am writing to formally complain about the debits on my bank account. In the past month, my account was debited three times, and I have also noticed that I am being charged for two vehicles even though I only own one vehicle registered with your service.
The total amount of R579 being deducted is a lot of money, and these additional debits were made without my agreement or authorization. I provided my bank account details only for the agreed service, not for multiple or incorrect deductions.
I kindly request that you urgently investigate this matter, correct the billing on my account, and refund any incorrect charges. Please also ensure that my account is only billed for the one vehicle that I have registered with Cartrack.
I would appreciate a prompt response and resolution to this issue.
Kind regards,
[Your Name] CS mashele
[Contact Number] ***
[Cartrack Account Number / Ve