Car Track is all about money not the customer

I open 2026 with Car track harassing me over a R172 that I don't owe. They installed a device and damaged my car and when I called to query this they never assisted until I stopped payment. When I stopped payment they finally decided to hear me and come and fix the mess they made. The same day i was already getting calls from accounts to make payment. Car track does not care about a customer they care about money. I told them I don't mind making payment but it will be made on the 15 December, Mooketsi from the accounts department gave me a discount after we had a huge fight over the phone and said on the 15 I must pay R319. I made the R319 payment as agreed and then boom car track is calling me 1000 times a day saying i owe R172, I told them I don't owe them told them to listen to their calls. Instead of listening to their calls they sent me emails and WhatsApp messages demanding R172 even sending me a final demand letter, the nerve of this company... The question is are your calls really recorded? Does the customer matter at all to you or is it money first. I have never been so harassed by a company in my life.