SJ
Stallone J

1 reviews | Active since Aug 2020

11 Mar 2025, 09:49

CAR TRACK IS A ****

I've paid for 3 months for a device not working I'm still waiting from the 5th of January for a technician to show up and nothing is been done yet when I'm trying today to cancel my contract 11th of March after 2 entire months of me paying for something not working I'm been told I have to pay a cancelation fee... My contract never stated I have to wait more than 2 months for my repairs to be sorted out please help what action can be taken and who can I go to for help

0
Replies (2)
Cartrack
Cartrack's reply11 Mar 2025, 10:04
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team 
SJ
Stallone J's update13 Mar 2025, 15:10
Reviewer Update
Thanks to Charles Mei from cartrack my issues have been resolved he fixed my issues in minutes whilst others took months hats of to Charles Mei wishing you all the best for your future for been such a great customer service consultant... Amazing work Charles