Car track...

Good day I have a 3 year contract with car track, in October 2019 I traded my kia picanto in, requested car track to de install the tracking device from the kia and have it re installed in the sandero, I paid R870 for a de installation on the 29th of october send them the pop, on the 30th of October, the tracking device was not de installed in the old car and not.re installed in the new car, monthly they take their premiums as per contract which means I am paying for something that I do not even have, to date I still do not have a tracker in the car, I have done numerous flow up calls but I am not winning with them, called the durban office they keep advising me that it's the scheduling department that is holding the whole process, My main concern is now recently my car was tampered with i had a battery ****** and the entire wiring cut off, i can assure you if i had a tracking device the minute that battery got disconnected they were gna give me a call and check if everything is in order.

Right now I had to pay to get the whole wiring done and a battery replaced which is what would not have happened if they had rendered the service that I am paying them for on the monthly basis.

I am very disappointed with them... and their service. How can it take more than 3 mo ths to simply de install a tracker and re install in the new vehicle???

Regards Zinhle