CL
Charlie L

1 reviews | Active since Apr 2017

25 Apr 2017, 05:51

Car track does not care!

<p>Just a few minutes ago my car's alarm went off, I was sleeping and it woke me up. Reviewes camera footage and I can see the alarm went off by itself. </p> <p>So I call cartrack to check if the device is FAULTY AGAIN. The robot human I was talking to told me they contacted me on the 21st to tell me that my device is faulty and must be repaired. </p> <p>I never got any comms from them in this regard but that robot just has one thing to say, 'yes sir, they (repairs) contacted you, please call them at 8am'.</p> <p>It seems their device is always faulty 2nd time in less than 6 months, very unreliable. I would never recommend Cartrack to anyone. </p>

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Replies (1)
Cartrack
Cartrack's reply25 Apr 2017, 06:27
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team