dN
du N
1 reviews | Active since Mar 2025
25 Mar 2025, 09:29
Car track corporate greed?
I wish I could give this company no stars. I lodge numerous written and telephone complaints against this company. I even lodge more than one Hello Peter complaint. Yet this company just ignores me. I have been paying since July 2023 for a tracking unit that does not work, Car track wants to keep my installments - not re-pay me. If their unit does not work how can they deliver their service. I think this is ultimate corporate greed.
Helpful (0)
Replies (6)0
Replies (6)
Cartrack's replyOfficial
25 Mar 2025, 09:41Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
Cartrack's reply25 Mar 2025, 09:41
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team
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du N's updateReviewer Update
25 Mar 2025, 10:31This is old news they post that but do not follow up my complaints, they just ignore me
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du N's update25 Mar 2025, 10:31
Reviewer Update
This is old news they post that but do not follow up my complaints, they just ignore me
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du N's updateReviewer Update
26 Mar 2025, 14:49The cartrack system on my car has not been working since July 2023. Car tracks managers and the ceo refuse to repay my installments back. It's not fair that cartrack keeps my money whilst their unit on my car has not been working for months.
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du N's update26 Mar 2025, 14:49
Reviewer Update
The cartrack system on my car has not been working since July 2023. Car tracks managers and the ceo refuse to repay my installments back. It's not fair that cartrack keeps my money whilst their unit on my car has not been working for months.
dN
du N's updateReviewer Update
27 Mar 2025, 10:08Cartrack refu
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du N's update27 Mar 2025, 10:08
Reviewer Update
Cartrack refu
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du N's updateReviewer Update
27 Mar 2025, 10:21I've been a Cartrack client for more than 7 years I had a complaint and I cancelled their so-called service, I wrote various complaints they told me that they refuse my concern - but do not have the guts to give me a written response. I get the impression that they have not even properly read and considered my complaint. Cartrac employees have been ignoring me for almost 3 weeks now, if they think my complaint is ridiculous then that will make it easier for them to respond - not harder.
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du N's update27 Mar 2025, 10:21
Reviewer Update
I've been a Cartrack client for more than 7 years I had a complaint and I cancelled their so-called service, I wrote various complaints they told me that they refuse my concern - but do not have the guts to give me a written response. I get the impression that they have not even properly read and considered my complaint. Cartrac employees have been ignoring me for almost 3 weeks now, if they think my complaint is ridiculous then that will make it easier for them to respond - not harder.
dN
du N's updateReviewer Update
28 Mar 2025, 05:35My cartrack unit stopped working, I got the impression from Cartrack that my unit was an older unit that stopped working due to old age or incompatibility with their systems, that Cartrack knew older units would give trouble - but do not bother to update them automatically- they would rather have clients drive around with systems that don't work.
I find this shocking and disgraceful.
I find this shocking and disgraceful.
dN
du N's update28 Mar 2025, 05:35
Reviewer Update
My cartrack unit stopped working, I got the impression from Cartrack that my unit was an older unit that stopped working due to old age or incompatibility with their systems, that Cartrack knew older units would give trouble - but do not bother to update them automatically- they would rather have clients drive around with systems that don't work.
I find this shocking and disgraceful.
I find this shocking and disgraceful.