1 reviews | Active since Mar 2026
Car track cancelation nightmare
In 2025 I renewed my contract with car track after it expired,I have been with them since 2018. Unfortunately I was involved in car accident and my car was a write off. I then called car track to cancel my subscription surprisingly I was told I have 2 options either I continue paying my premiums until my contract expires in 2028 or pay cancelation fee of R2640. I dnt have that kind of money so they insist I pay my monthly premium and they immediately increased the premium from R149 to R163 and deducted it for next month. I would understand if I decided to cancell the contract while the car is functional but now I feel like I am being punished for something I have no control of and to me its like a daylight *******. I am really stuck.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
