BB
Baloyi B

1 reviews | Active since Jun 2024

20 Jun 2024, 12:18

Car Track brought me Misery, PAIN AND STRESS

My car was ****** early on the morning of Wednesday, June 12, 2024. The last GPS update showed it was in Diepkloof at 4:10 am.

Unfortunately, the car has not been recovered and they are refusing to pay the warranty . I've been paying R199 for 16 months with no results. There are very few updates from the control room, and when I call, I always hear the same story: "We have not recovered your car, but the case remains open."

It seems like the ******* have either outsmarted the technology or are working with someone on the inside. The customer care is poor especially when they know you are seeking for a ****** car update. The lady who had my case was even laughing while i was speaking to her.

I thought joining them would bring peace of mind yet it brought me misery , pain and stress .

0
Replies (2)
Cartrack
Cartrack's reply20 Jun 2024, 14:17
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
BB
Baloyi B's update20 Jun 2024, 15:24
Reviewer Update
Please assist me i had so much trust in Cartrack please restore it. During my time with you, i even gave you customers /references