Car Track accounts Department

I have asked their accounts department for more than a year to stop using my Absa account.I have given them my new Capitec account details,but they still debitted my Absa account. When I cancelled my CARTRACK account last month,they never cancelled my contract. When I mailed them,they kept saying my debit order is with ABSA. BUT,they debitted R607.00 from my Capitec account. The accounts department have so many people who contact the client,but the one person doesn't know what the other person spoke. I will not recommend them,purely about their accounts Department