MM
Mashupe M

1 reviews | Active since Jun 2014

31 Jul 2024, 08:25

Car track abusing clients

I was a client of car track for more than five years. This company is bad news. I had a car accident where my car was written-off. I then informed car track to cancel my subscription. Little did I know that they are cruel. They told me that I need to serve a 20 days notice. I mean in such a difficult time where I incurred a lot of expenses such as hospital costs, paying of an excess, car track still wants to exploit money from me for services that they are not rendering. They are now even creating stories that I owe them for previous months even though I have given them bank statements showing that they have been debiting my account every month. So please good people don't be a fool like me. Don't join car track and so those that already have car track please save yourself from thier abuse by canceling your subscription. The sooner the better.

0
Replies (2)
Cartrack
Cartrack's reply31 Jul 2024, 08:37
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
 

Best regards,

MM
Mashupe M's update02 Aug 2024, 09:41
Reviewer Update
I am still being harassed by car track. They still insist that I owe them even though my bank statements clearly indicates that I have paid my monthly premiums. I am so stressed as there is nothing more I can do to prove that I have paid my premiums. This company is clearly bad news and would never encourage anyone to join car track.