MG
Michelle G

1 reviews | Active since Apr 2023

07 Apr 2023, 08:01

Car track a no no

<div>I emailed and cancelled. My car track In December, account was up to date, I have received calls on a daily basis maybe up to 10, asking for money I sent in the cancellation letter they finally sent me, I've emailed so many times complaining about their shoddy accounts system, terrible service, a nightmare to deal with, no one even answers emails, lo and behold this morning R505 is debited from my account and I cannot even stop this debit order. The harrasment received from this company is beyond a joke, they can find time to call you a zillion times asking for money, but not one return email or phone call to rectify their mistake. So, I will have to close my account now that I have had for 10 years, as I cannot stop a debit order and their accounts system is an absolute ***** up. For goodness sake do not take up a contract with them. And BTW make sure you know when your contract ends as they automatically renew it for you and you stuck for another however many years.</div>

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Replies (1)
Cartrack
Cartrack's reply11 Apr 2023, 09:27
Official
 Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team