Car track

Had the worst experience with car track, there team doesn’t know how to communicate and is very unprofessional

In July last year I got into a car accident in which my car was written off, no information was given to us regarding the tracking unit and the next steps, about 3 months later I got a new car and then contacted car track to know what’s the next step in getting the tracker in my car, the call agent gave us the run around as we had to look for the tracker that was in the old car and at the end we were unable to find it, I then contacted someone I knew that worked at car track and asked them for advice after receiving the advice I was in contact with a call centre agent who again wasn’t very helpful

It’s now been about 6 months without a tracking device, and yet I am still paying monthly and even more, Cartrack owes me almost R1k due to them debiting my account after I arranged a scheduled payment.

They have been debiting me R185 without advising me that the contact amount has increased, how can my amount increase yet I have no device, and no communication!

Car track is all about money and no care for the customer