car track

I am at the end with Car Track

Firstly I spoke to the guy Mabitle who insisted they cannot see my payment even thou I sent my bank statement then spoke to Boitumelo yesterday (01/07/2025) who rudely hanged up on me when I complained about the error in my unit, and that I am not pleased with the service

The unit on my car is a new unit which was installed less than two weeks ago, and I have been complaining that the unit is faulty since it keeps on saying the that the car ignition it is on, eeven if the car is not on the eitire night and day, now car track sends me an email that they will need me to pay R600 for the maintanaince of the unit that is not even a month old, how is it that they allowed a technician to install a unit that is faulty knowing they will need R600 from me, I honestly do not understand

Please can they not call me if they still gonna put me on hold nor give any assistance whatsoever

This is by far the worst service received