CAR TRACK

TERRIBLE!!!!!!!!!

I met with an accident in February 2024. i have requested car track to remove my tracker from my old vehicle onto my new vehicle which hasn't been done until now cartrack asked me for the location off my vehicle which i i have given them i have been paying from then until the last to month for nothing no tracker in my vehicle. soo i have decided to reverse the debit order due to the fact i am paying for something i dont have. they being calling me for payments but when i explain to them they just dont care they say they will keep calling me.

They did tell me will cost me R600 somewhat rands initially which was around may/june to remove it i gave the go ahead still nothing they transfer me i get cut off they transfer me the message comes as technical isssue can not connect this call and there after no call back form client services customer care on accounts dept.

i cannot cancel they want to charge me 2k which is not on cause they at fault.

finally spoke to a lady she says they will do it for 600 i agreed i asked to call back as i was driving no call back she said whatsapp the number given i did guess what accounts dept calls.

The best for last

i received an sms stating there was a power alert the amazing part is they give me the new reg on my vehicle which is my new vehicle where the tracker was supposed to be installed. i called them they said they dont have that reg on the system soo i screen shot the sms sent it via email no reply

UN ACCEPTABLE SERVICE