KP
Kefilwe P
1 reviews | Active since Dec 2015
02 Dec 2015, 18:08
Car installation
Spoke to a consultant over the phone and accepted the deal I was offered on the 25 November 2015. I was told that an arrangement for the installation will be done the following Monday I should wait for an sms containing the details. Monday went by without a word from this company, I had to contact them again today being Wednesday and the only available appointment they could give me was Friday. This is due to some computer failure that they did not even pick up. I had to call on and find out what had happened. With such hassle and no efficiency what so ever.
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Cartrack's replyOfficial
07 Dec 2015, 13:38Hello Kaystar11,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Pretoria Branch has been in contact with you in order to arrange an earlier fitment.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Pretoria Branch has been in contact with you in order to arrange an earlier fitment.
Kind regards,
Minette van Dalen
Best regards,
Cartrack's reply07 Dec 2015, 13:38
Official
Hello Kaystar11,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Pretoria Branch has been in contact with you in order to arrange an earlier fitment.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
The Pretoria Branch has been in contact with you in order to arrange an earlier fitment.
Kind regards,
Minette van Dalen
Best regards,