LM
Luthfiyah M

1 reviews | Active since Oct 2023

27 Oct 2023, 12:05

Car battery drained

My husband has had the worse experience with Car Track. The device was installed into our vehicle 2 days ago and it has drained the vehicle battery. The call Centre keeps transferring the call from one person to next. To date no one has called to follow up on the battery. Useless company with useless staff and we are now stranded without a vehicle. Absolutely unacceptable.

0
Replies (2)
Cartrack
Cartrack's reply27 Oct 2023, 12:52
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
 The Cartrack Team 

Best regards,

Cartrack
Cartrack's reply27 Oct 2023, 12:52
Official
Good day,

 
 Please could you supply us with your account number/account holder's ID number and vehicle registration in order for us to investigate and revert.  

Kind regards 
The Cartrack Team

Best regards,