PG
Priya G
1 reviews | Active since Aug 2025
17 Sept 2025, 13:46
Can't wait for my contract to end
Terrible customer service. They kept calling me to find out about my unit even though I kept telling them my car was involved in an accident. They took forever to re-install the units in my new vehicle. They asked me to get them an address on my car that was written off and taken by the insurance. They say that I need to phone in every 3 months for them to check if my units are working. I believe they should be phoning clients to check if THEIR product is functioning or not.
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Replies (1)Cartrack's replyOfficial
17 Sept 2025, 15:07Good day Priya Govender
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply17 Sept 2025, 15:07
Official
Good day Priya Govender
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
