1 reviews | Active since Aug 2021
Cancelling with car track is like trying to cancel your TV license... really. These people don't care
Never sign up with car track. These people are *********** when it comes to cancellations. I sold my ford Ranger in December 2019 and requested the cancellation for both my ranger and the company Audi. guess what nothing ignored... I tried several tie during the course of 2020 along with the pandemic to get it cancelled, all the time Car track continued to debit my account. Eventually December 2020 after a year of ******* debit orders and still no cancellation, I was able to get the bank to stop the debit order. it took another few months and a few emails to no avail to try cancel. I eventually got a reply to my email to the ethics email address somewhere around April 2021 and only the ford ranger was cancelled and credited and some reminder emails... why not both vehicles it it was on all the cancellation documents???? To this day I am still awaiting the full cancellation and credit for the debit orders to be processed and to top it off I got an SMS from car track that I have been black listed.... really because your staff cant do their jobs.... I emailed their ethics email address again, just before writing this review demanding the blacklisting be removed or I will seek and Urgent court interdict to reverse it and begin the process of suing Car track for defamation
My advise car track is no better than SABC when trying to cancel a TV License... 11 years on since my father passed away and still getting harassed by SABC for his TV license even after submitting the death certificate every time.... just ridiculous
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
The Cartrack Team
if this issue is not resolved by close of business come Monday 23 August 2021, then we move forward with legal action
if this issue is not resolved by close of business come Monday 23 August 2021, then we move forward with legal action
