NM
Natius M
1 reviews | Active since Oct 2011
04 May 2021, 07:34
Cancelled debit order recurring
Bad Billing I cancelled Cartrack service on 3 March 2021 and my debit order was supposedly stopped even after one of the termination officers phoned me to confirm my termination request, just to see that the debit order gone through again beginning of May 2021. I have requested a refund and stopped the debit order at my bank. *******!
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Replies (2)
Cartrack's replyOfficial
04 May 2021, 09:23 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply04 May 2021, 09:23
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
NM
Natius M's updateReviewer Update
08 Jun 2021, 07:34Guess what? One month later and I received a message from Cartrack: "Your Cartrack debit order returned unpaid & You are in default. Pay as soon as possible!" This is only laughable. Luckily I stopped the debit order last month other wise I would again be wasting airtime by trying to get my ****** money back, never mind trying to cancel the debit order, AGAIN! BAD BAD BAD BAD service! Incompetence! Pathetic!
NM
Natius M's update08 Jun 2021, 07:34
Reviewer Update
Guess what? One month later and I received a message from Cartrack: "Your Cartrack debit order returned unpaid & You are in default. Pay as soon as possible!" This is only laughable. Luckily I stopped the debit order last month other wise I would again be wasting airtime by trying to get my ****** money back, never mind trying to cancel the debit order, AGAIN! BAD BAD BAD BAD service! Incompetence! Pathetic!