LM
Lu M

1 reviews | Active since Jun 2020

15 May 2024, 10:44

Cancelled contract but they still debit

I wrote a review 2 weeks ago complaining that they debit me out of my concern, I did have a contract with them and I felt their just taking money for nothing since their unit wasn’t working and they wanted money to fit a new unit and that I got 9 years paying them. I cancelled but still they wanted to debit cash from my account now changing dates. Called their call center, consultants are rude telling me I have to allow it to debit at least for 2 months before they stop. Question is, is it a loan or contract that I can cancel anytime after 3 years. Today they have debit 79 I don’t know what is it for, this company is messing out my account 😡😡

I wouldn’t recommend it anywhere. Even moved my wife’s car to CTracker because this ones feels entitled on our many they even change amounts and dates.

0
Replies (1)
Cartrack
Cartrack's reply15 May 2024, 10:59
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team