1 reviews | Active since Jul 2016

12 Jan 2018, 11:10

Cancellation tequired

I have been trying to cancel the “contract” with cartrack for quite some time since selling my previous vehicle. This morning I received an email indicating that a cancellation fee is applicable to the tune of R1700. The old unit can not be transferred to my new vehicle since I am no longer in possesion of the the vehicle. Surely this is against the CPA and a consumers right to cancel

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Replies (1)
Cartrack
Cartrack's reply12 Jan 2018, 11:22
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,

The Cartrack Team