NK
Nosipho K

1 reviews | Active since Dec 2020

02 Jul 2021, 07:27

Cancellation of service.

Hi.

Cartrack called me and offered a deal. The agent said they running a promotion for Youth Month and the deal was 150 with free installation and the access to the app. After installation I find out that the app is not included in my packaged. They needed to be up front from the get go. I want the service cancelled.

Worse they gave me an incorrect email on Twitter. My emails are bouncing back and no one has bothered to call me back as I have requested on their dm.

0
Replies (1)
Cartrack
Cartrack's reply02 Jul 2021, 09:00
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team