LO
Laetitia O
1 reviews | Active since Oct 2019
02 Jan 2024, 16:18
Cancellation of contract
After I sold my vehicle in August last year, I emailed Cartrak to inform them to cancel the contract, they just ignored my email, after that I emailed a couple of departments to inform them the vehicle was sold, no one came back to me. Now, after I phoned them to cancel to contract, they said I have to pay R730 outstanding fees as well as another month cancellation fee. A bit unfair don't you think?
Helpful (0)
Replies (1)0
Replies (1)Cartrack's replyOfficial
02 Jan 2024, 19:15Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply02 Jan 2024, 19:15
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
