SF
Sonja F
1 reviews | Active since Dec 2020
02 Jun 2025, 16:01
Cancellation Department at Cartrack needs attention
Great service in installing a tracking system in your vehicle but cancelling the service be prepared to be frustrated and sending many emails and telephone calls and paying for it still another 2-3 months. This happened to 2 vehicles of mine and I will not use them ever again
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
02 Jun 2025, 16:06Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply02 Jun 2025, 16:06
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
SF
Sonja F's updateReviewer Update
02 Jun 2025, 16:08Doubt it
SF
Sonja F's update02 Jun 2025, 16:08
Reviewer Update
Doubt it
Cartrack's replyOfficial
03 Jun 2025, 18:01Good day Sonja,
We wish to inform you that a consultant recently attempted to contact you regarding your query and potential cancellation. Unfortunately, the call went unanswered and was redirected to voicemail.
Should you require further assistance, please kindly provide a convenient time for us to reach you so that we may offer our support.
Kind regards,
We wish to inform you that a consultant recently attempted to contact you regarding your query and potential cancellation. Unfortunately, the call went unanswered and was redirected to voicemail.
Should you require further assistance, please kindly provide a convenient time for us to reach you so that we may offer our support.
Kind regards,
Cartrack's reply03 Jun 2025, 18:01
Official
Good day Sonja,
We wish to inform you that a consultant recently attempted to contact you regarding your query and potential cancellation. Unfortunately, the call went unanswered and was redirected to voicemail.
Should you require further assistance, please kindly provide a convenient time for us to reach you so that we may offer our support.
Kind regards,
We wish to inform you that a consultant recently attempted to contact you regarding your query and potential cancellation. Unfortunately, the call went unanswered and was redirected to voicemail.
Should you require further assistance, please kindly provide a convenient time for us to reach you so that we may offer our support.
Kind regards,