HS
Heinrich S
1 reviews | Active since Apr 2021
09 Mar 2022, 14:50
Cancelation of debit order.
I joined Cartrack +- a year and a half ago. Now I sold my bakkie and sent an email to cancel. They phoned me a few days ago. They told me I signed a contract for 36 months and had to pay a cancelation fee which was over R2 000. I asked them to email me the contract I signed, because as far as I know, I did not sign a contract. I still haven't received the email with my contract. I also have not been contacted again. I just want to cancel my debit order.
Can someone please help resolve the issue?
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
09 Mar 2022, 16:00Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply09 Mar 2022, 16:00
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
HS
Heinrich S's updateReviewer Update
10 Mar 2022, 07:48Thank you.
HS
Heinrich S's update10 Mar 2022, 07:48
Reviewer Update
Thank you.
HS
Heinrich S's updateReviewer Update
11 Mar 2022, 13:08Goodafternoon.
I still have not got a call or an email on the progress.
I still have not got a call or an email on the progress.
HS
Heinrich S's update11 Mar 2022, 13:08
Reviewer Update
Goodafternoon.
I still have not got a call or an email on the progress.
I still have not got a call or an email on the progress.