Cancelation of contract

Hi All

The above request was made in July Telephonically and i have informed the Ladie that took my call that i am cancelling this contract as the car has been involve in an accident in March 2022 I was then advised that i have to Waite for 20days for the contract to be cancelled in JULY which i didn't have a problem. She said they will phone me to cancel the contract i then advise her that my cell phone nor working properly so the can go ahead and cancel the contract .I then spoke to her supervisor the same day as I was insisting that the contract has to be cancelled as I don't have a proper phone the supervisor accepted that offer 20days it will be accepted

I am not sure about the date and time but please check Ur recording and send it to me too to resolve this matter and on the 30th i have spoken to THANDO who said to me, she will check the recoding and they will send me the findings based on the recording. I was only furnished with the cancelation latter attached on the 30th i have informed her that the reason for my call is because i have revered my money.

Please go through both recordings and ensure that the R 198 cleared from my name and i will never ever use or recommend anyone of my family or friends to use ur services due the bad experience.

The above is the email and the experience i have received from Cartrack when i was wanted to cancel my account i have spoken to various peoples the one i can remember Is Thando and Ufine and Shakira the supervisor didn't not bother to take my calls