EG
Edgar G

1 reviews | Active since Aug 2015

30 Sept 2025, 08:07

Cancel mandate

I have been sending complaints for more than a week now and no action has been taken, despite promises here.

You do not reply to my follow-up posts, so a new one might draw your attention.

RESETTING the unit is not solving the problem, it needs a technician to attend to it PERSONALLY.

As Cartrack is not providing the services I am paying for I will CANCEL THE MANDATE if this matter is not seen to.

I should not search between the positions on my app to try figure out where the vehicle actually is.

Bad service seems to be accepted by my countrymen but you are not going to take my money and not deliver as per our CONTRACT!!!

0
Replies (1)
Cartrack
Cartrack's reply30 Sept 2025, 09:07
Official
  Good morning,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team