1 reviews | Active since Jul 2018
I took out 24 month contract with Cartrack ,tracking device was installed in the vehicle. Later on that day of installing the device,i notice that the technician had damage my dash board or the dash components we not properly reassemble. I called cartack to lodge complain nobody came to fix the damage. A month after the device was installed, it started to recieve wrong notifications about position of my vehicle .I suspected that the device was faulty ,example : I will recieve notification that my vehicle is traveling from PE -CY,when the car is parked at the garage , im still in position of those notifications. I then call cartrack to lodge another complain about tracking device which i assume it was faulty.
After a month without getting assistance, I send cartrack the e-mail with the intention to terminate the contract due to dissatisfaction.
I have been handed to law firm to recover R1800 due to me for bridge of contract.
Can i get your assistance in terms of cunsumer law to resolving this matter.
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
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