Cameras and service from management

The camera part is false advertising... it's a money scheme only benefiting cartrack. You pay for nothing there is absolutely no service delivery from even the highest management. I'm struggling for more than 4 months having a 70page case ongoing with absolutely no progress just to get 1min of very important footage out of this product. I want to cancel because our business is not getting what we pay for but they insist a cancelation fee of about R35 000 for 2 vehicles. Paying for what, I didn't receive anything they advertised, and not even talking about the worst service I have ever experienced